Construction

   Telecommunications

CONSTRUCTION The commitment to quality and efficiency has equitably qualified Mashael Al Rowad Co. Ltd. to gain fame and reputation all over the Kingdom. Its capabilities to finance and execute projects of any magnitude in Civil, Electrical, Mechanical or Operation and Maintenance as per highest standards and specification, on time, and also within the available budget, has emerged one among the reputed list of contractors for works requiring speed and quality .

Mashael Al Rowad Co. Ltd. role did not limit to project construction as per specifications and scope of work assigned, but also to make suggestions and solutions for problems in the field of Pipe laying, Construction of Lift Station and Pump Stations, Sewage Treatment Plants etc as per various site conditions.

Mashael Al Rowad Co. Ltd. has always been on the look out for every latest and modern technology in the construction field and has thus become the leader among other contracting companies to use the latest technology in trench supporting system, without causing disturbances to underground utilities and roads.

Initially to begin with, Ministry of Agriculture and Water was the main client of the Mashael Al Rowad Co. Ltd.

During the course of time, Mashael Al Rowad Co. Ltd. has constructed kilometers of water piping networks, with different types of pipes ( PVC , FRP, RCP and DI ) diameters varying from 75 - 1000mm worth , with valves, main and subsidiary concrete ground and elevated water tanks, chlorinating and pumping units. Despite the vast scope of work, Mashael Al Rowad Co. Ltd. completed all project in time date.

Records will show that from that date onwards, Mashael Al Rowad Co. Ltd. continuing its successful journey in executing various water projects in eastern and central provinces.

Mashael Al Rowad Co. Ltd. has a Team of Civil and Electromechanical Engineers engaged in design, technical study, preparation of shop drawings, material procurement and project planning using all modern ways and computer software.

Professionals, well versed engineers engaged in construction and implementation of Water, Sewer and Storm water Networks with different types and diameters of pipes, Lifting and pumping stations, Sewage Treatment Plants, Water wells and Plants in various parts in the kingdom, Operation and maintenance of different networks and its related works.

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Repair Center:

A facility where calibration, testing, troubleshooting and repair are being held and operate in an efficient way by following international standard. Run by a highly qualified team, repair center acquires a good solution by providing understandable technical approach and proper procedure. Includes:

• Development and testing of electrical and electronic components, equipment, and systems.

• Conduct life test (burn-ins) on assemblies and record and analyze results.

• Calibrates and maintain various telecommunication equipments and related other related telecommunication equipment.

• Diagnose and locate equipment faults, adjust and replace or repair telecommunication equipment.

• Performs testing, troubleshooting and repair of different technologies like GSM, Microwave Communication, wireless local loop, CDMA technologies, Satellites, Trunking system (UHF/VHF), Radar system, Networking and other communication technologies.

• Determine the nature, cause and location of service trouble.

• Complete test reports and maintain test and service records.

• Calibrates test equipments for best result and accurate repair and troubleshooting.

• Follows safety engineering procedure for repair, testing and troubleshooting.

Operations and Maintenance Group:

1- Our Commitment:
Mashael Al Rowad Co. Ltd. O&M Group functions in the most responsive and organized means to handle your entire requirement for the effective operations and maintenance of complex telecommunications systems, equipment and networks.

2. Our Experience:
We are staffed with the most experienced and highly qualified Engineers and Technicians. Being engaged and involved in the various projects schemes of Saudi Telecom Company, the Ministry of Interiors and a host of privately-owned telecommunications ventures in the Kingdom for the past 10 years, we have played a pioneering role in remote-area services and respond increasingly to requirements in the metropolitan areas.

Our expanse of vocation covers the maintenance and operations of CDMA/TDMA Cellular Systems, Point-to-Multipoint Technology, Lucent/Nortel/Ericsson switch platform, Associated Microwave Systems, Data Network Elements, PABX/PBX, Transmission Network Elements for Alarm Indications, Network Management Systems (NMS), Digital Enhanced Cordless Telecommunications (DECT) Network, Fixed Wireless Loop Systems, Incumbent Local Exchange Carriers (ILEC), Competitive Local Exchange Carriers (CLEC) and a broad range of telecommunications applications, operations and technologies.

3. Our Offer:

1. Provide, assigns, and direct field personnel engaged in the maintenance and operation of complex telecommunications systems and related support items.

2. Abide and adopt established technical and operating standards, installation standards, corrective and preventative maintenance standards, equipment and site inspection standards and overall system performance standards.

3. Performs periodic/routine inspections and preventive maintenance in the telecommunications facilities and equipment to determine compliance with established standards, specifications, and instructions.

4. Direct field and special tests to determine efficiency, adequacy, durability and desirability of equipments in relation to service demands.

5. Assists and directs the planning, development and construction of new telecommunications facilities and

6. other related expansions within the scheme or added schemes to ensure user satisfaction, project continuity and internal consistency.

7. Interface with your Services Department, Technical Support, System Support, Customer Services, and other various field and district offices through correspondence, documentation and service assistance.

8. Prepare daily and monthly reports and correspondence relating to telecommunications systems, operation and maintenance issues, problems and other concern.

4. Our Knowledge, Skills, & Abilities:

1. Principles and practices involved in the maintenance and operation of a variety of telephone, radio, _microwave and other communications systems and of standard testing devices for such equipment.

2. The common sources of trouble in telecommunications equipment and lines.

3. Local regulations relative to the installation and operation of radio and other communications systems.

4. The hazards of working on or near energized lines and equipment and of necessary safety precautions.

5. Design and programming of available telecommunications products and systems.

6. Principles and practices of field personnel management and supervision.

7. Administrative research, techniques and methods of report preparation.

8. Project organization management and control.

9. Skill in planning, directing, coordinating and evaluating the work of personnel engaged in the installation, repair, maintenance and operation of electronic communications systems

10. Support hourly position requiring shift work 7 x 24, 365 day operation.

11. Ability to analyze problems quickly and accurately and adopt effective courses of action.

12. Skill in analyzing the effectiveness and efficiency of telecommunications systems.

13. Skill in effectively supervising the operation and maintenance of major telecommunications facility and associated ancillary equipment.

14. Ability to perform a needs assessment of telecommunications requirements.

15. Document and maintain on-going system trouble report in NCC Trouble Ticket System.

16. Ability to establish and maintain cooperative relations with counterpart agencies and Department employees.

17. Ability to review and check the work, products, and outcome of others to ensure conformance to standards.

18. Ability to stay abreast of technological changes in the field of telecommunications and electronics.

19. Ability to travel extensively as work load and schedule demands change.

20. Ability to manage multiple task in an ongoing and changing environment.

21. Functional and working knowledge of Microsoft Windows and Unix platform.

Technical Support Group:
Provide prompt resolutions to your system’s concern. Using a defined procedure, we provide 24 hours a day, 7 days a week, 365 days a year technical assistance through telephone and e-mail correspondence.

Features:

• Recovery and Troubleshooting:
  Immediate assistance for technical problems resulting in corrective actions

• Installation and configuration:
  Technical assistance or corrective actions provided during installation and configuration.

• Documentation:
  Updated technical documentation in hard copy or CD format

• System Testing:
  Simulation of field trouble allowing for quick identification of reported problems

• Spare parts recommendation:
  Assist our customer in identifying critical spares

Provide technical information regarding installation and configuration of your required system including third party products. Includes:

• Network Management Support

• Network Planning

• Installation Services

• Software Upgrades

Supports preventive maintenance and on-site inspection performed by our qualified Field Service Representative. Includes:

• Verification that equipment and network are configured and performing correctly

• Recommend improvements to the network architecture or configuration to improve overall network efficiency and performance

• Field product training and updates

• Verification of parameters and equipment operation

• Training of personnel to recognize and resolve field problems

Perform on-site support to ensure the successful integration and operation of your system. Includes:

• Hardware and add-on installation

• Supervision or assistance in deploying new software releases

• Field commissioning performance

• Emergency technical assistance

• Training customer personnel

• Corrective actions needed to replace and resolve equipment failure

• Recommendation of improvements